General Information

Outdoria.com.au is a website operated by Outdoria (ABN 77 605 113 835). Outdoria.com.au is also referred to as "the Site".

Outdoria.com.au is also referred to as ‘Outdoria’.

To use this Site you must first agree to the terms & conditions as set out below. If you do not agree to the terms & conditions as set out below, please leave the Site now. Outdoria reserves all rights to alter the terms and conditions as set out below at its discretion. Each time you use the Site, it is your total responsibility to be aware of our current terms and conditions.

‘Seller’ means an individual person, an entity or a company that has products or services advertised on Outdoria.

‘Private Seller’ means an individual person that has products or services advertised on Outdoria.

‘Retailer Seller’ or ‘store’ means a Seller who chooses the retailer classified products within the Site. A retail Seller must be based in Australia, have an ABN, conduct a business of selling products or services operated from retail premises.

‘Merchant’ is otherwise known as Outdoria.com.au.

A ‘buyer’ is a person who is seeking to purchase products from a private Seller or retailer who advertises on Outdoria.


The Site

The Site is an online advertising medium / marketplace where potential buyers use the website to purchase all things relating to the outdoors from Outdoria.com.au.

The Site is an online advertising medium / marketplace for outdoor equipment, goods and accessories. Outdoria will reject advertisements not relevant to outdoor equipment, goods and accessories and reserves the right to cancel such adverts, without notice and without refunds.

Advertisements

All advertising content must be outdoor related and fall within the Outdoria.com.au search criteria.

Any fees paid to Outdoria to place an advertisement on the Site do not grant you exclusive rights to any web page on the Site.

All advertisements placed on the Site must be prepaid, unless stated otherwise or prearranged with an authorised representative of Outdoria.

When submitting information to the Site, you assign all copyright of that information to Outdoria. If you submit information to the Site that is not yours in copyright, it is your responsibility to gain permission from the original owner of that information.

Your Outdoria advertisement may only include text descriptions, graphics, pictures and other content relevant to the sale of that item.

Any phone numbers you provide for advertisement must be yours or you must have permission to use them.

Outdoria reserves the right to verify the availability of items offered for sale and to verify the information contained in any advertisement. You agree that Outdoria may access your records and systems and/or contact you for the purposes of verification or clarification. You agree to provide such additional information as Outdoria reasonably requires. Failure to comply may result in your service being suspended or cancelled.

Except within the allocated area, under no circumstances are retailers to advertise their own shop numbers within their advertisements on Outdoria.com.au. Failure to comply may result in your service being suspended or cancelled.

Retailer advertisements must be “classified in nature”. Blanket advertisements such as “25% off all clothing” are considered to be generic advertising and are not allowed within the classified section of Outdoria.com.au. Failure to comply may result in your service being suspended or cancelled.

All advertisements placed by retailers must be in stock and available for purchase. Failure to comply may result in your service being suspended or cancelled.

To submit a private advertisement, you must be a private advertiser, submit completed appropriate Outdoria forms and, if applicable, pay in full all relevant fees.

A private advertisement will expire after 60 days at which time the customer has the option to renew the advertisement at a cost of 50% of the original fee. The renewal period is for 60 days.


Consumer Information

Shipping & Delivery Policy
Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Click & Collect
The click and collect feature on Outdoria enables the customer to purchase their product online and then collect in-store. The service is only available on products that feature the Click & Collect icon. It is the customer's responsibility to ensure they have the correct store address and that they have correctly entered all order details (including their contact details). Customers will be notified approximately within 24-48 hours after having placed the order by the store when the product is ready for collection, at which point customers must present current photo Identification and a receipt of the purchase.

Exchange & Returns Policy
Please choose carefully before you buy.

For faulty products or products that are the wrong size, Outdoria offers via its stores a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. We do not offer a satisfaction guarantee on products, however we will always endeavour to keep customers happy and satisfied.

If the product cannot be replaced, you will be offered the option of choosing another product of the same value, or be provided with a refund for the total value of the faulty product.

If your product is faulty or is the incorrect size, it will be replaced with an identical product. If you’re returning your product because it is the wrong size, but it is deemed to have been used since its purchase, then no exchange or return will be granted.

Please note: The item must be returned by you to the store from which it was purchased, and proof of this purchase must also be presented. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date the faulty product is received.

When returning your product, please make sure you provide the following details:

  • Your full name
  • Your order number
  • Reason why you are returning the product
  • Your instructions informing us how you would like the issue resolved
  • Contact phone number
  • Please include the original order confirmation or invoice you received with your product.

Security
When purchasing, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre (03) 9682 3710.

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Private Sellers’ Obligations

All advertisers on the Site must comply with the Australian laws and regulations that apply to fair trading.

Advertisers or Private Sellers on this Site must not post / submit illegal content to this Site and must not use derogative terms to describe their product/s on this Site. Any advertiser or Seller who submits such content may be reported to the proper authorities. Outdoria reserves the right to immediately cancel and remove, without notice or refund, from the Site, any advertisement which is deemed by Outdoria to contain illegal content and or derogative terms.

Advertisers and Private Sellers shall not use this Site to promote any other Site or products outside the services provided on this Site.

Private Sellers must be legally able to sell advertised products. It is the Private Seller’s obligation to notify Outdoria upon the sale of the item in their advertisement.

Private Sellers must not use any Outdoria.com.au facilities available on the Site for any activities or to transmit information which could; defame, harass, threaten, menace or offend any person including information that could infringe a third party's rights (including intellectual property rights, rights of privacy or their trade secrets) or is inappropriate, offensive, obscene, threatening, indecent, inflammatory, pornographic, illegal in Australia, defamatory or confidential, is false, misleading inaccurate or deceptive, is discriminatory in breach of State or Commonwealth anti-discrimination legislation, or which identifies a person or which can be used to identify a person (including any copy, photos or other pictorial representations) unless you have obtained that person's authority.

Private Sellers must not knowingly transmit any virus, worm, Trojan Horse or any other disabling features to or from Outdoria.com.au.


Stores and Retail Sellers’ Obligations

All advertisers on the Site must comply with the Australian laws and regulations that apply to fair trading.

Outdoria takes responsibility for the sale of products to a buyer. This includes but is not limited to customer service, charge backs, fulfilment, warranties, returns and product defects etc.

By becoming an advertiser or retail Seller on this Site, you acknowledge that Outdoria will on-charge all associated costs relating but not limited to charge-backs, fulfilment, warranties, returns and product defects that are incurred in relation to honouring these Terms and Conditions. These costs will be automatically debited to your credit card or direct debit account provided to Outdoria.

Advertisers or Sellers on this Site must not post / submit illegal content to this Site and must not use derogative terms to describe their product/s on this Site. Any advertiser or Seller who submits such content may be reported to the proper authorities. Outdoria reserves the right to immediately cancel and remove, without notice or refund, from the Site, any advertisement which is deemed by Outdoria to contain illegal content and or derogative terms.

Advertisers and retail Sellers shall not use this Site to promote any other Site or products outside the services provided on this Site.

Sellers must be legally able to sell advertised products. It is the Seller’s obligation to notify Outdoria upon the sale of the item in their advertisement.

Sellers must not use any Outdoria.com.au facilities available on the Site for any activities or to transmit information which could; defame, harass, threaten, menace or offend any person including information that could infringe a third party's rights (including intellectual property rights, rights of privacy or their trade secrets) or is inappropriate, offensive, obscene, threatening, indecent, inflammatory, pornographic, illegal in Australia, defamatory or confidential, is false, misleading inaccurate or deceptive, is discriminatory in breach of State or Commonwealth anti-discrimination legislation, or which identifies a person or which can be used to identify a person (including any copy, photos or other pictorial representations) unless you have obtained that person's authority.

Sellers must not knowingly transmit any virus, worm, Trojan Horse or any other disabling features to or from Outdoria.com.au.


Store/Retailer Payment Terms and Conditions

Store/Retailer Payment Terms and Conditions

  • Minimum 12 month subscription is a minimum 12 month term
  • Minimum 6 month subscription is a minimum 6 month term

Payments will be charged monthly to customer accounts based on the original purchase date. For example, if you originally paid on the 10th of February your account will be charged on the 10th of March and so on. If the original payment date does not fall in the following month customer accounts will be charged on the next available date.

Once the minimum term has passed Outdoria will continue to charge the customer’s account until Outdoria is notified in writing, giving one month’s notice, to cancel the service.

By agreeing to the terms and conditions, you have authorised Outdoria to arrange for funds that may from time-to-time become due to Outdoria under your account. These funds will be debited from your nominated account in amounts and at intervals as advised by Outdoria to your financial institution.

Outdoria will give you at least 14 days’ notice in writing of any changes to the terms and conditions of the credit card payment structure. This notice will state the new amount, frequency, next charging date and any other changes to the terms.

Unless agreed with you otherwise, your account details will be kept confidential except that information may be provided to your financial institution to initiate the drawing or charging to your nominated account or in connection with a claim of alleged incorrect or wrongful withdrawal/charging.

All fees listed on Outdoria.com.au are inclusive of GST. All merchant sales on Outdoria are subject to a 5% commission + merchant fees. By establishing merchant services on Outdoria you give us permission to automatically debit and credit funds from your settlement account for all monies due. All merchant charge backs are the responsibility of the merchant retailer. Outdoria will however be responsible for the charge backs that relate to commissions earned. All merchants are responsible for product fulfilment, returns, customer service, dispute resolution etc.

By selling online on Outdoria you give us permission to accept 100% payment of the goods or service.

Outdoria will pay stores/retailers (less Outdoria commission) for all completed and dispatched items seven days following the dispatch of the item. Payments will be via electronic transfer to the desired bank accounts. The store/retailer must provide Outdoria with the appropriate BSB and Account number in order to be paid.

Outdoria takes responsibility for the sale of products to a buyer. This includes but is not limited to customer service, charge backs, fulfilment, warranties, returns and product defects etc.

By becoming an advertiser or retail Seller on this Site, you acknowledge that Outdoria will on-charge all associated costs relating but not limited to charge-backs, fulfilment, warranties, returns and product defects that are incurred in relation to honouring these Terms and Conditions. These costs will be automatically debited to your credit card or direct debit account provided to Outdoria.

Cancellations

Cancellations of subscriptions must be made and accepted by Outdoria in writing via mail or email to the below addresses:

136 Buckhurst St, South Melbourne, VIC 3205 email – info@Outdoria.com.au

Cancellation of minimum 6 month or 12 month subscriptions will incur a penalty of one month’s subscription. Service to your Outdoria.com.au account will still be maintained during this time period.

Copyright

All content, graphics and programming codes on the Site are and will always remain the intellectual property of Outdoria and is protected by Australian and International copyright laws.

Authenticity

Outdoria makes no warranties of the authenticity of its advertisers or users on the Site.


General Terms and Conditions

Outdoria will not permit data mining of any of the content on this Site in anyway. Outdoria will not permit the use of the site to send anything which could be considered as spam, or bulk electronic messaging.

Some information on the Site may be derived from external sources (including you). Outdoria does not endorse or warrant the accuracy of the editorial or advertising data or accept any liability for inaccuracies or omissions of this information. Content on the Site does not imply an Outdoria endorsement of such information.

If you are the subject of an interview and/or article and/or feature and/or video of any sort that appears on Outdoria, you accept that copy is prepared with editorial integrity and that Outdoria’s word is final in terms of the information included and omitted. You also accept the possibility that editorial errors can occur. In such a case, Outdoria will make every effort to amend errors as soon as they are brought to our attention, but we will not ultimately be held liable for any adverse consequence.

If you supply images to Outdoria to accompany the interview/article/feature/video, you effectively sign over publication rights and enable Outdoria to use this material for wider marketing initiatives, including Electronic Database Mail, advertising, etc. Outdoria assumes you have the rights to these images in the first place, and assumes no liability should this not be the case.

Information contained in the ‘Community’ section of the Site does not constitute recommendations or advice relating to the suitability of an outdoor/sporting/recreational technique, product or service, to satisfy an individual’s particular circumstances. Outdoria strongly recommends you seek independent advice, medical or otherwise before acting upon material on the Site.

The content of Outdoria.com.au is for general information purposes only and is not to be taken as directives or instructions from Outdoria.com.au. Outdoor activities are potentially dangerous. Participation is done entirely at the risk of the individual. Outdoria accepts no liability or responsibility for injury, loss, damage or death however caused.

Hyperlinks to other Sites contained within Outdoria.com.au are not maintained or controlled by Outdoria. These third party hyperlinks are provided as a reference solely for the convenience of the Site users. As a result Outdoria makes no warranties about third party Sites, nor does Outdoria accept responsibility for or endorse content or use of these Sites. If you enter a third party Site from Outdoria.com.au, you do so at your own risk.

Outdoria may withdraw or alter the material you send us if Outdoria deems it to be inappropriate, incorrect nor not in keeping with Outdoria’s style and tone of language.

For transactions in relation to Private Sellers Outdoria will in no way be involved. Buying or selling a product from a Private Seller via this Site is the total responsibility of the user, buyer or Seller. If Outdoria does not act in relation to a breach of any of these terms & conditions, this is not to be interpreted as a waiver of these terms & conditions and Outdoria’s rights to it. Outdoria will endeavour to display your advertisements in a similar fashion as submitted by you. However Outdoria makes no guarantees regarding placement or content of advertisements displayed on the same page as your advertisement.

Outdoria can place third party advertisements on any web page of the Site.

Outdoria reserves absolute editorial control of advertisements and all content on the Site. Outdoria may terminate, limit or refuse to publish advertisements if Outdoria reasonably deems it necessary, not in the best interests of the Site or to be offensive or inappropriate for publication and Outdoria reserve the right to limit/cancel your access to the Outdoria.com.au Site if Outdoria deems it necessary.

Outdoria and you are independent. No contractor, agency, partnership, joint venture or employment relationship is created by these terms.


Privacy

In order for you to register as a Seller Outdoria needs to collect some personal information. This information may be used for certain follow up services provided by Outdoria.com.au. Other than personal information which you send to us for inclusion on your advertisement, Outdoria does not disclose your information to third parties.

An exception applies in relation to the use or disclosure of personal information if required by or under an Australian law or a court/tribunal order, or if the information is reasonably necessary for one or more enforcement related activities conducted by, or on behalf of, an enforcement body.

Outdoria reserves the right to monitor email enquiries.


Disclaimer

All reasonable care will be taken whilst compiling Outdoria.com.au content, including advertising content. However Outdoria does not warrant or represent that it is complete, current or free from typographical error, other errors or omissions. Information, software, products, and services may include inaccuracies. Outdoria endeavours to provide continual availability of our services and access to the Site. However access to the Site may not always be possible due to numerous factors including those which are out of our control. Outdoria does not warrant or represent that our services and access to the Site will be timely, continuous, fault free, uninterrupted, and secure or virus free.

Prices of Outdoor goods on the Site are provided by stores/retailers. Outdoria takes no responsibility for the accuracy of price information or goods and accessories specifications. All prices and product specifications are obtained from featured stores/retailers and third parties. Outdoria takes every possible precaution to deliver only accurate information, but cannot be held responsible for information presented by stores, retailers and third parties.

Outdoria accepts advertisements in good faith. All such information, software, products and services are provided "as is" without warranty of any kind. Outdoria do not warrant or represent that the services, software or products, advertised on the Outdoria Site will be suitable for any purpose, or that an advertiser has any particular skills, knowledge, qualifications or is legally entitled to carry on a particular business. As a buyer it is your responsibility to verify any information on Outdoria.com.au and to investigate for yourself the condition, quality and suitability of any goods or services advertised on the Site.

Outdoria hereby disclaims all warranties and conditions with regard to any information, software, products, and services, including but not limiting to:

  • Warranties and conditions of merchantability;
  • Fitness for a particular purpose; and
  • Title and non-infringement.

Under no circumstance will Outdoria or its suppliers be liable for any, incidental, direct, indirect, special, consequential or punitive damages arising out of or in any way connected with use of the Site or inability to use the Site or for any products, information, services and software obtained through the Site, or otherwise arising out of the use of the Site, even if Outdoria has been advised of the possibility of damages.

In accepting these terms you agree to indemnify Outdoria and our suppliers, contractors, employees and agents against all claims, costs, demands, damages and liabilities related to use or inability to use the Site.


These terms and dealings with Outdoria are subject to the laws of Victoria, Australia.

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