BSTC Head Socks are made from a soft comfortable 100% polyester microfiber material that is light, yet still sits firmly while keeping the Sun and Dust off, and the hat on, all day.
All Blue Seas Tackle products are FREIGHT FREE Australia Wide.
We do not ship to third party addresses unless that address is known and can be verified by Blue Seas Tackle Co.
Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods. Blue Seas Tackle Co will make every effort to deliver on time.
Customers are responsible to have someone at the delivery address to sign for and accept the delivery when shipping services requiring proof of delivery have been nominated by the customer. Cost for re-delivery attempts may be passed to the customers if the delivery address is unattended at the time of delivery.
Blue Seas Tackle Co. accepts no responsibility for orders shipped to incomplete or incorrect addresses. It is the Customers responsibility to provide the correct delivery information prior to shipping of all orders. In the event of a lost shipment, Blue Seas Tackle Co will communicate with the relevant shipping agent on behalf of the Customer, to attempt recovery of the order, but provides no guarantee of success. Orders returned to Blue Seas Tackle Co, by the relevant shipping agent, as undeliverable due to incomplete or incorrect addressing, will be subject to a $15 reshipping fee.
Exchange, Returns, and Refunds Policy
Returns due to Change of Mind
Returns due to change of mind may be accepted within 7 days of you receiving the goods. Returned goods must be in their original condition and include all the original packaging. Returned goods can be exchanged on their return, or a credit applied to the customer’s account for the original cost of the item, excluding shipping and related costs; no refunds will be given. Shipping and handling costs of the exchange item will be at the Buyers expense.
Returns due to Incorrect Item Received
Buyers may return their goods if they don't match the description provided, within 7 days of the items receipt. Contact us and provide a) a full description of the problem, and b) an image of the item clearly indicating the problem. It may be that we can resolve the problem without a return being required.
If the goods received are not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.
Blue Seas Tackle Co owns the title of any goods shipped with your order that has been dispatched in error.
Returns due to Damage in Transit
On receipt of a package from us you should inspect the package closely before opening it. If damage to the packaging is apparent you should refuse delivery and have the package returned to us by the responsible carrier. On return from the carrier, we will reship the goods to you, at no cost to you.
If that is not possible, any damaged items received must be reported to Blue Seas Tackle Co within 24 hours of you receiving the delivery. You must provide clear images of the item and damage, and a detailed account of what has occurred, as fault may lie with the relevant delivery agent.
Packages that, in our exclusive opinion, appear to have been opened prior to return will be deemed to have been interfered with, any claim fraudulent, and no returns will be recognized.
If the Goods are to be returned we will issue a Returns Advice. Please attach details of the Returns Advice, a copy of the original invoice or the original invoice number when you do so. Goods returned without the Advice will not be accepted.
The Customer is responsible for all costs involved in sending any goods back to Blue Seas Tackle Co. Blue Seas Tackle Co is not responsible for any parcel missing in transit on its return back to Blue Seas Tackle Co. Where applicable, refunds of shipping costs for returned goods will be limited to the shipping method specified within the Returns Advice.
On receipt, we will endeavour to process your return within 7 days of receipt of the goods.
DISCLAIMER: Refer to Customer Service Policy.